Spring Spotlight: Aadil Ikram

We hope these behind-the-scenes employee spotlights give you a better idea of who we are, what we do and what it’s like to work at Spring. Next up we have Aadil: part bartender, part chef and part consultant-in-the-making.

Title: Consulting AnalystSpring Consulting Analyst

Joined Spring in: December of 2015

At work: At Spring, Aadil takes on project management responsibilities and is particularly focused on captive feasibility studies, disability management outsourcing and data analytics. He is also charged with the extremely important initiative of the Friday happy hour drink cart 🙂

Outside-of-work: When not working on client projects and presentations, Aadil loves playing with his dog, Nemo, and golfing when the weather’s nice. He also enjoys cooking and he’s not half-bad; we’ve been lucky enough to try some of his specialty dishes here at the office!

Favorite season: “I like the fall best, because where I come from (Pakistan) it’s only one season throughout the whole year. So experiencing the change in season from summer to fall and watching the leaves change color is really beautiful, in my opinion.”

Favorite flower: “Lilies – don’t ask me why though.” Okay, we won’t.

Favorite food: Aadil’s a big fan of Japanese food, especially traditional sushi. However he’s very adamant about not having avocados in his sushi.

Favorite part about working at Spring: Aadil loves the people at Spring and the teams he gets to work with. He also notes that, “Everyone is very collaborative. The culture is inclusive and everyone’s voice is heard.”

What’s the best vacation you’ve ever taken and why? “My senior year of college, a group of about 35 of us when to the Dominican Republic for spring break. It was the last trip we all took together and it was a perfect, bittersweet closing to my college days.” He’s been adulting ever since.

Spring Spotlight: Michelle Chivian

What is it we do over here? Consulting, actuarial services, health insurance – that’s all well and good, but who are we? We’re looking to clear things up and put some faces to our name, especially since we’ve been blooming with new team members lately. Here’s a behind-the-scenes look at the Spring team. Next up is Michelle.

Spring Consulting Group CareersTitle: Executive Assistant

Joined Spring in: December of 2014

At work: Michelle is pretty much Karin Landry’s (Spring’s Managing Partner) right-hand person. While she is dedicated to making sure all runs smoothly in Karin’s crazy busy work life, Michelle has also embraced the opportunity to help the entire company. She takes on certain office managerial responsibilities (i.e. we have her to thank for our monthly birthday lunches and birthday celebrations!) and enjoys being here to assist in whatever might come up.

Outside-of-work: When not here coordinating a myriad of logistics, Michelle loves to cook and travel. She and her husband have a passion for wine, having both worked in the industry, and enjoy going out for wine dinners as well as staying in with a home-cooked meal. Wine and food: the perfect pairing. Michelle is also quite the jet-setter – she’s heading to Paris this summer and heads out to Napa Valley about once a year!

Favorite season: “People might hate me for saying this, but I love winter! I love the snow and the freshness of the air. I like taking walks on the beach with no one else there – not to mention my birthday’s in the winter too!” Well, Boston is a great place for winter-lovers (they do exist).

Favorite flower: “I love hydrangeas – especially antique hydrangeas which are super colorful and blossom in the fall.”

Favorite food: Michelle comes from a big Italian family, so it’s no surprise that her favorite food genre is Italian. While she likes going out to eat, she actually prefers her own cooking, and especially loves her homemade meat sauce.

Favorite part about working at Spring: “The uncertainty of what each day will bring – in a good way. Every day is a new challenge and that’s fun and exciting to me.” Michelle loves working with Karin, who she notes is both kind and funny. Overall, Michelle likes that she is always busy and enjoys being able to help.

If you weren’t here at Spring doing a wonderful job, what would you be doing? “I would probably be doing volunteer work with Dana-Farber, at the children’s hospital. It’s an amazing organization and ultimately how I’d want to spend my time. Oh, and traveling the world too, of course!”

Spring Spotlight: Sarah Kahn

The term “consultant” is fairly vague, the term “actuary” is fairly confusing, and the term “captive insurance” is fairly unknown among many crowds. We’re looking to clear things up and put some faces to our name, especially since we’ve been blooming with new team members lately. So we’re bringing you a behind-the-scenes look at Spring to give you a better understanding of the people behind our work with our bi-weekly Spring Spotlight. Next up is Sarah.

Title: Client Services Representative

Joined Spring in: September of 2016

At work: Sarah works in our brokerage arm, Spring Insurance Group. As such she is an expert in health insurance, especially for small companies and medical practices.  Like many at Spring, she makes it a point to stay up-do-date on everything that’s going on in D.C. with healthcare reform. Her clients appreciate that they can direct those complicated questions to her!

Outside-of-work: Sarah is passionate about music and regularly attends small gigs and open mic nights. Good sister that she is, she makes sure to cheer on her brother’s band when they perform locally.

Favorite season: “Summer. I like the warmer weather and I have a summer birthday too.” Warm weather in Boston is not something to take for granted!

Favorite flower: Tulip. (We are asking this question because of our name – in case you were wondering).

Favorite food: Sushi. Luckily for her, we have a few sushi lovers in the office so she’s in good company.

Favorite part about working at Spring: The autonomy. Sarah loves that her boss trusts her and she isn’t micro-managed. She likes that she can pick things up and run with them.

If you could choose one superpower, what would it be and why? “I’d love to be able to fly, because I’d save a lot of money on my commute and could travel more often.”

Spring Spotlight: Lai-Sahn Hackett

The term “consultant” is fairly vague, the term “actuary” is fairly confusing, and the term “captive insurance” is fairly unknown among many crowds. We’re looking to clear things up and put some faces to our name, especially since we’ve been blooming with new team members lately. So we’re bringing you a behind-the-scenes look at Spring to give you a better understanding of the people behind our work with our bi-weekly Spring Spotlight, starting with Lai-Sahn.

Lai-Sahn Hackett

Title: Consultant

Joined Spring in: June of 2013

At work: Lai-Sahn is a force to be reckoned with when it comes to Spring’s absence management consulting arm, helping clients to effectively manage any and all employee leaves (such as maternal or disability). She is particularly involved in market research, heading up various benchmarking surveys so we have insights and data to intelligently advise our clients.

Outside-of-work: When not buried in research data, Lai-Sahn can be found outside running. She is an avid runner and participates in a few races a year.

Favorite season: “Fall, because it’s good for running and I like the leaves.” (See, we didn’t force Spring upon her).

Favorite flower: Daisy.

Favorite food: Ice cream – coffee oreo is her fave flavor.

Favorite part about working at Spring: “The people. I really like my team. We also have a great location – I love being in downtown Boston.”

What is your spirit animal? “Probably a panda…that’s my login icon on my computer. I just love them and they’re also clumsy like me.”

 

Account Manager, Employee Benefits

Position Overview:

The Account Manager will be responsible for the day to day servicing and satisfaction of existing employee benefits and financial services clients and prospects. This position will be based in Boston, MA.

Position Responsibilities:

  • Manage and drive the client renewal/marketing process including gathering information, preparing and analyzing data, developing RFP and client proposals and working directly with clients
  • Administer the client open enrollment process including vendor management and implementation
  • Handle group and individual sales processes with prospects and up-sell other Spring products and services to existing clients
  • Take phone calls, and address written and email inquiries from existing clients as well as assist in the sale and implementation of prospects
  • Proactively advise clients and provide consistent client service in resolving day to day service issues such as eligibility, coverage, claims issues, billing issues and COBRA assistance, etc.
  • Maintain strong Insurance carrier, service providers and client relationships
  • Assist in cultivating client relationships by understanding client needs and articulating Spring’s services and resources
  • Handle calls, leads and clients with strong data entry and typing skills
  • Utilize the Spring agency management and client portal programs
  • Take part in individual projects and marketing program support activities when necessary
  • Provide weekly, monthly and ad-hoc reporting

Qualifications:

  • Bachelor’s degree with 4-6 years related employee benefits experience
  • Life, Accident and Health License required
  • Ability to work independently
  • Exceptional attention to detail, reliability and organizational skills
  • Ability to multi-task, work under pressure in a fast-paced environment and meet tight deadlines
  • Strong Presentation skills
  • Excellent verbal and written communication and customer service focused skills
  • Experience with insurance agency management systems
  • Strong Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
  • Ability to travel regionally when needed
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Group Benefits Reserving Actuary

Spring Consulting Group, LLC is looking for an individual to develop retiree medical reserving and valuation and provide actuarial support and subject matter experience in some or all of our key business areas. The individual will work out of our Boston office.

The ideal candidate will have an FSA designation, 4+ years experience in developing reserves for life, LTD and other group products and meet the AAA qualification standards for signing reserve statements in these areas.

IN ADDITION, THEY WILL POSSESS:

  • Orientation towards product development, new funding opportunities and business development
  • Oral and written communications skills, with expertise in technical writing to support actuarial opinions
  • Strong attention to detail, analytical and problem solving skills
  • High level of responsiveness and dependability
  • Flexibility to adapt to a dynamic, fast-paced, team environment
  • Ability to meet deadlines and manage multiple tasks
  • Proficiency in all aspects of financial modeling and analytical techniques
  • Proven research capability and strong technical skills

POSITION RESPONSIBILITIES:

  • Enhancement of tools and performance of captive feasibility studies with respect to retiree medical, life and other employee benefits
  • Research reserving requirements in various trusts and captive insurance company domiciles
  • Preparation and signing of reserve statements for captives
  • Technical support and subject matter expertise
  • Product development in areas including employee benefits funding, captive insurance and health care design
  • Building financial and analytical models in support of various project initiatives
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Analyst

The Analyst will assist junior and senior consultants in the following areas:

  • Research and analysis around benefit products such as retirement and pension, health care, life insurance and disability
  • Data collection and financial analysis
  • Marketing and proposal support
  • Special projects
  • Other duties as required

The ideal candidate will have an interest in Human Resources, Health & Welfare Benefits or Business and Financial Management.

In addition, they will possess:

  • Strong attention to detail, analytical and problem solving skills
  • High level of responsiveness and dependability
  • Flexibility to adapt to a dynamic, fast-paced environment
  • Ability to meet deadlines and manage multiple tasks
  • Ability to work well in a team environment
  • Proven research capability and technical writing skills
  • Strong computer skills in Microsoft Excel, Word and PowerPoint
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Consulting Analyst

The Consulting Analyst will provide support to senior consultants and project team members in the following areas:

  • Provide a high level of quality service, professionalism and commitment to a group of clients
  • Work with the team and interface with clients to resolve issues, review contracts, documents and consulting deliverables for completeness and accuracy
  • Prepare marketing proposals and administer/implement new client installations and renewals
  • Support the consulting team in the areas of project management, workload and day to day assignments
  • Other duties as required

The ideal candidate will have a bachelor’s degree in business or a related discipline and 1-3 years experience in the Employee Benefits, Human Resources or Finance field with either a large employer or financial services provider, and technical knowledge in some or all of the areas we serve. Interest in completing the CEBS, CLU, and/or ARM designations. Life and Health License preferred. Key characteristics will include:

  • Action orientation and high level of enthusiasm
  • Ability to analyze data, interpret findings and effectively communicate (in both oral and written forms) across multiple levels and audiences
  • High degree of customer focus
  • Proven project management capabilities and use of various tools and communication methods
  • Flexibility to adapt to a dynamic, fast-paced, team environment
  • Proficiency with Microsoft Excel, Word and PowerPoint
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